Terms and Conditions - Payday Sale 2026
1. Can the product be returned/exchanged?
- NO we do not offer EXCHANGES during this SALE. NO RETURNS available on the products purchased from the Buy 2 Get 2 Free collection.
2. Can 2 offers be combined?
- Unfortunately, no 2 offers can't be combined.
3. If the product received is damaged, what are the next steps?
- Please email us the video of the unboxing and the damaged product and on support@lovedky.com - our team will help you with the process.
- Note - the video has to be of the entire unboxing of the shipment received.
4. What is the delivery time of the order placed?
- Please expect the product to arrive in 5-10 working days.
5. How will you update me about my order?
- We send all updates via Whatsapp OR you can reach out to our team on our email id - support@lovedky.com
6. Can we cancel a prepaid order once placed?
- Unfortunately, no. Our systems automatically process the order which makes it difficult for us to cancel.
7. What if I get a damaged product?
- We will send a replacement. If the product is sold out - we will issue store credit for the amount spent on the product.
7. What happens if I send a sale product for exchange instead of a non-sale product?
- Rs. 200 will be deducted from the sale product's value, and the balance will be issued as store credit.
8. What are the dates of the Summer Sale?
- 2nd June, 2026 - 7th June, 2026
Please note - We reserve the right to change our policies without any prior notice.
