Terms and Conditions - Summer Sale
1. Can the product be returned/exchanged?
- No Exchanges or Returns available on the products purchased from the Sale section.
2. Can 2 offers be combined?
- Unfortunately, no 2 offers can be combined.
3. What are the dates of the SummerSale?
- 10th May, 2024 onwards
4. If the product received is damaged, what are the next steps?
- Please send us the video of the unboxing and the damaged product and email us on support@lovedky.com - our team will help you with the process.
- Note - the video has to be of the entire unboxing of the shipment received.
5. What is the delivery time of the order placed?
- Please expect the product to arrive in 5-10 working days.
6. How will you update me about my order?
- We send all updates via Whatsapp or you can reach out to our team on our email id - support@lovedky.com
7. Can we cancel a prepaid order once placed?
- Unfortunately, no. Our systems automatically process the order which makes it difficult for us to cancel.
8. What if I get a damaged product?
- We will send a replacement. If the product is sold out - we will issue store credit for the amount spent on the product.
Please note - We reserve the right to change our policies without any prior notice.